Responsible Gaming

Gambling should always be seen as a form of entertainment, not a way to earn money or solve financial difficulties. While most people gamble responsibly, it is important to stay informed and recognise when gambling stops being fun. Please read the following information carefully.

Age Verification

You must be 18 years of age or older (or the legal age for gambling in your jurisdiction within Great Britain) to create an account and gamble online. Underage gambling is illegal and all licensed UK operators are required to verify your age and identity before allowing you to deposit or play. If you share a device with minors, use parental controls and keep your login details secure.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Ask yourself whether any of the following apply to you or someone you know:

• Chasing losses – returning to try to win back money you have lost.
• Spending more time or money on gambling than you intended.
• Hiding gambling activity from family, friends, or colleagues.
• Borrowing money, selling possessions, or using funds meant for essential bills to gamble.
• Feeling restless, irritable, or anxious when trying to cut down or stop.
• Lying about how much or how often you gamble.
• Neglecting work, studies, relationships, or personal responsibilities due to gambling.
• Gambling to escape stress, low mood, or other problems.
• Needing to gamble larger amounts to feel the same level of excitement.
• Relapsing repeatedly after deciding to stop.

Self-Help Tools

All UK-licensed betting sites are required to offer practical tools to help you stay in control. Use them early, before gambling becomes a problem:

• Deposit limits – set a maximum amount you can deposit per day, week, or month.
• Loss limits – cap the amount you can lose over a set period.
• Reality checks – receive on-screen reminders of how long you have been playing.
• Time-outs – take a short break from your account for 24 hours up to several weeks.
• Self-exclusion – block yourself from a specific operator for a longer period (usually 6 months to 5 years).
• Account history – review your deposits, withdrawals, and bets to see your true activity.
• GamStop – a free UK-wide self-exclusion scheme that blocks you from all participating online gambling sites for a chosen period.

Support Organisations

If you are worried about your own gambling or that of someone close to you, confidential help is available. Contact the appropriate organisation for your region:

• United Kingdom: GamCare – free information, support, and counselling. National Gambling Helpline: 0808 8020 133. Also use GamStop for self-exclusion.
• Australia: Gambling Help Online – free 24/7 support and counselling.
• Canada: Responsible Gambling Council – prevention, education, and support resources.
• United States: National Council on Problem Gambling – helpline and resources. Call or text 1-800-GAMBLER.
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – information and help for gambling addiction.
• Other countries: please contact your local national gambling support service – most regions have a free, confidential helpline and online resources.

Seek Help

If you recognise any warning signs in yourself or someone else, please do not wait. Problem gambling is treatable, and reaching out is a sign of strength, not weakness. Contact one of the organisations above today – help is free, confidential, and available around the clock in many countries. Remember: you are not alone.